Custom Programming

Situation

A pharmaceutical manufacturer is marketing a "specialty pharmaceutical product". Third party payment for this product requires the application of a burdensom protocol, which includes approval, testing, and appropriate outcomes.

Situation

Manufacturer offers a specialty pharmaceutical product

Challenge

The protocol that had to be implemented required rigorous participation from the physician, pharmacy, labs and the patient. All aspects of diagnosis, outcomes, prescribing and usage had to be documented.

Challenge

Had to follow payer mandated protocol

Doctor managed protocol

Protocol management required participation from pharmacy, labs and patients

Protocol includes documentation of diagnosis, collaborative finding, outcomes and compliance

Needs

The physician's office has to coordinate the effort to support the product, including coordinating the delivery of the product from the pharmacy with the patient's scheduled visit. It also includes patient evaluations and lab tests to justify continued use of the product.

Needs

Data base of patient and supplier information

Listing of protocols for each specialty product

Scheduling of key dates for required events including reorder of product, evaluations, tests, treatments

Report indicating to do items as well as patient progress

Solution

Blue Grotto created and supported a PC application that was distributed to clinics that organized the effort necessary to manage specialty pharmaceutical products. This includes applying patient and supplier information to schedule key events. It included the follow up and reporting efforts as well.

Solution

Alleviation of the burden necessary to prescribe the specialty pharmaceutical product

Software program distributed to clinics

Support for that software program

Result

Prescription writing for the specialty pharmaceutical product became less burdensome for the physicians' office, enabled more efficient scheduling, and created overall good will.